Your questions answered

Frequently asked questions

What areas do you service?

Cranbourne, Cranbourne East, Narre Warren, Berwick, Clyde North, Lyndhurst, Dandenong, Pakenham, Rowville, Keysborough and nearby South-East Melbourne suburbs.

Do you offer free quotes?

Yes—book a free site visit. You’ll receive an itemised, fixed-price quote with clear inclusions and a realistic timeline.

How long do projects take?

Typical guides: bathrooms 2–3 weeks; kitchens 1–3 weeks; 20–25 m² decks 3–5 working days; small works 1–3 days; house extensions 8–12+ weeks depending on scope and approvals. We confirm a program up front.

Do I need permits or approvals?

Structural changes and extensions require building permits; some projects also need planning approval. We’ll advise at the site visit and coordinate designers/engineers and paperwork where required.

Is your waterproofing compliant?

Yes—wet areas are detailed and waterproofed to AS 3740 using approved systems, with correct cure times and (where applicable) flood testing. Documentation is provided at handover.

Are your trades licensed and insured?

Yes—we use licensed trades (e.g., plumbing/electrical) and maintain appropriate insurances. Compliance certificates are supplied for regulated works.

Can you work while we live at home?

Usually yes. We isolate work zones, protect floors, manage dust/noise and complete a daily clean-down. We can stage noisy tasks to suit.

What warranties do you provide?

Workmanship warranty is detailed in your quote/contract; products carry manufacturer warranties. Relevant compliance and waterproofing documents are included at handover.

How do payments and variations work?

Payments follow clearly defined milestones in your quote/contract. Any change to scope is priced as a written variation for your approval before proceeding.

Do you coordinate all trades?

Yes—one coordinator manages carpentry, plastering, tiling, waterproofing, cabinetry and licensed plumbing/electrical from start to finish for smooth delivery.